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Dr. Victor Lusala Aliata is a holder of Bachelor of Business Administration (Marketing); Master of Business Administration (Strategic Management) and Doctor of Philosophy in Business Administration (Marketing) which he earned from Maseno University. His research interests range from strategic marketing; service quality; customer satisfaction; Strategy formulation & implementation. Previously, he conducted a customer satisfaction survey on behalf of LAPFUND, Kenya. Aliata has supervised several postgraduate students to graduation. He has also examined several postgraduate theses. He has several publications in internationally refereed journals. Currently he is serving as a lecturer in the faculty of Business and Economics at Tom Mboya University (TMU), Homabay, Kenya. Previously he served as an examination and timetabling officer in the faculty. He has served as a member of various committees at TMU. Aliata has had extensive work experience in the Kenyan Banking sector where he served as a credit officer, relationship officer and regional sales manager. He is also a member of the Marketing Society of Kenya (MSK). Cumulatively, Aliata has over 10 Years University teaching experience at undergraduate and postgraduate levels. |